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Operator (2015) Dir. Caroline Bartleet


Operator (2015) Dir. Caroline Bartleet



Narrative:



The film is about a operator for the fire service, and follows her through a 999 call made by a mother who woke up to find a fire in her house and her child stuck up stairs.
The film is very intense throughout and is a glimpse into a side of the emergency services which are glanced over.




Structure:



It has a linear structure and follows the one phone call from start to finish. In the beginning there are some establishing shots of the call centre. You can argue that it could actually be a cyclic structure as at the end she answers another call and it start over again.




Representation:



The representation within this film is for the hidden faces of the emergency services, and brings light to how big a part they actually play in helping people in danger, by helping them to keep calm and instructing them what to do.


Micro Elements:



The film is relatively simple. The majority of the film is close ups of the operators face. There are also some establishing shots in the beginning and the camera uses pans.
There is a mixture of digetic (the call centre) and non-digetic sound (the phone call).




How will this influence my coursework?:

Using the opposite perspective from an event while still using the tension it creates.

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